The Rules of the Road

We're really glad you've chosen RYAN STILES DISTRIBUTION CO. INC. for your forwarding and transit needs. Since we believe in absolute transparency, we've outlined exactly how our liability works and what you'll need to know before we set those wheels in motion.

1. Carrier Liability & Limitations

At RYAN STILES DISTRIBUTION CO. INC., we treat every pallet like it's our own. However, logistics involves many moving parts. Our liability for loss or damage to freight is strictly limited to industry-standard valuations unless otherwise agreed upon in writing. Don't worry, we'll talk through these specifics before your shipment departs Marble.

2. Transit Timeframes

Is timing everything? Yes, but road conditions and transit logistics can be unpredictable. While our team works tirelessly to meet every delivery window, RYAN STILES DISTRIBUTION CO. INC. doesn't guarantee specific delivery times. We're fast, but we're safe first.

3. Shipper Responsibilities

You'll need to ensure your cargo is accurately described and properly packaged for freight transportation. If items are improperly packed by the sender, we can't be held responsible for shifting that occurs during transit. It's a team effort! 💪

4. Warehouse & Storage Terms

Utilizing our warehouses for freight transportation? Great choice. Goods stored in our NC facilities are held at the customer's risk regarding natural disasters or events beyond our reasonable control. We recommend maintaining your own cargo insurance for that extra peace of mind.